Frequently Asked Questions

Everything you want to know about Ekopura – in one overview

Do you have questions about our products, shipping, ingredients, or how to best use supplements? On this page, you'll find answers to frequently asked questions about Ekopura's supplements and protein powders.

Whether you want to know more about the effects of our protein powders, vitamin D3, collagen support, or how to return your order, we're here to help.

→ Is your question not listed here? Feel free to contact us, we're happy to help!

Ekopura makes food supplements and protein powders without unnecessary extras, for athletes and for every day. Besides the main ingredients, they only contain what serves a purpose, such as the capsule shell, a carrier, a filler, binder or anti-caking agent, an antioxidant for the oil and, in the flavoured variants and Natural Electrolytes, a flavouring and a sweetener. Each product's ingredient list shows everything it contains.

Most of our products are vegan. Whey Natural Organic, Casein Organic, Vegan Protein Organic and Vitamin C Acerola Organic are certified organic (inspected by Skal, NL-BIO-01).

Some of our products are certified organic and carry the EU organic logo with control code NL-BIO-01: Whey Natural Organic, Casein Organic, Vegan Protein Organic and Vitamin C Acerola Organic. They are inspected by Skal. The European rules for organic production apply to all organic products in the EU: among other things, they prohibit genetically modified organisms and set requirements for fertilisation, crop protection and additions. The flavoured variants (Whey Vanilla, Whey Cacao and the Vegan Protein flavours) are not certified organic.

Yes, Ekopura offers a wide and carefully curated range of 100% vegan supplements, designed for anyone who chooses a plant-based and healthy lifestyle. Our vegan products contain no animal ingredients, lactose, soy, gluten or GMOs, and no unnecessary extras.

🥤 Vegan Protein Powders

💊 Vegan Vitamins & Minerals

🧬 Vegan Functional Supplements

⚡ Vegan Energy & Fats

All these products are, of course, also completely suitable for vegetarians. Our other supplements, such as the organic whey and casein, are vegetarian as well.

Our vegan products are registered with The Vegan Society. The Vitamin Pack is a bundle: the pack itself is not registered separately, but the products in it are.

Absolutely! Our products are synergistically designed to complement each other. Each product is formulated in the form best absorbed by the body. Therefore, combining them is even recommended.

For example:

Vitamin D3 + magnesium for bone health
Protein + creatine for athletes
Omega 3 + vitamin B12 + collagen support for overall vitality

Unsure about combinations? Contact our customer service or an (orthomolecular) therapist.

Each product page contains detailed usage and dosage instructions, which are listed on the back of the packaging. In general, the following applies:

Protein powders: Mix 2 tablespoons (or Ekopura measuring scoops ) with water, vegetable milk or smoothie
Capsules/softgels: Take with water. See the packaging for the best time to take them.

For best results, use the supplements daily, for example with breakfast, after training or before going to bed.

That depends on the product and your usage. As an indication:

One bag of protein (500 g) contains approximately 20 servings
Omega 3 (90 capsules) lasts for 3 months when taking 1 capsule per day
Vitamin B12, D3 (120 softgels) lasts 4 months (1 per day)
Vitamin C (100 servings) lasts for 100 days with daily intake of 1 serving per day
Pre- & probiotic powder, collagen support powder: approximately 30 doses (1 month)
Creatine (117 servings of 3.4g) lasts 4 months with 1 serving per day
Magnesium (90 tablets) lasts 1.5 months with daily use of 2 tablets per day
MCT powder (30 servings) lasts approximately 1 month when using 1 serving per day

Free shipping within the Netherlands & Belgium from €25.

Orders placed before 22:00 are shipped the same working day.

Delivery time: 1-2 working days within NL & BE.

Delivery time: 2-4 working days within Europe.

Delivery time: 5-14 days for the rest of the world.

See our shipping page for detailed information on rates and delivery times.

Yes. You have a 30-day return period after receipt. Unopened products can be returned. See our returns page for more information.

Our supplements and powders have a shelf life of at least 12 months at the time of purchase. The exact best-before date is printed at the bottom on the back of the packaging. Always store them cool, dry and tightly sealed.

Are you pregnant or breastfeeding? Then talk to your doctor or midwife first about whether a food supplement is right for you. You can find the composition, the dosage and the directions for use on the packaging and the product page.

In any case, we advise against creatine during pregnancy and breastfeeding.

The dosage of our products is based on the recommended daily amount for an adult. Children may need less of a dose or the same dose less often. If in doubt, always consult a doctor.

Creatine is not suitable for persons under the age of 18.

Yes. We work exclusively with certified suppliers (FFSC22000, IFS, or BRC) and have raw materials and finished products tested by external laboratories for purity, heavy metals, microbiology, and active ingredients (label claims).